Director Of Operational Improvement
By Women's Care At Tampa, FL, United States
Certification in Lean Six Sigma Green and/or Black Belt required; appropriate experience may be substituted for certification requirements
Minimum 10 years’ healthcare management experience required
Oversees the operations of patient experience data reporting and internal education about patient satisfaction survey data utilizing the patient satisfaction tool
Monitors patient experience change efforts and evaluates results.
Reviews patient experience results with leadership and makes recommendations for improvement in performance/results
Minimum 3 years’ experience in process improvement or a change agent role required