Associate Director Of Support
By Relay At United States
Develop and help build an outstanding team that creates a world-class support experience.
Manage all data and reporting for Support, sharing insights with the broader organization.
Drive people, process, and technology improvement initiatives to optimize the client support experience from end-to-end, both for customers and our team.
Obsess over customer satisfaction scores and relentlessly strive for improvements to the overall experience.
Seasoned customer service leader with experience managing Support teams, having worked within start-up / high growth businesses.
Empathy for students and educators regarding educational access and opportunities.
Director Of Scalable Support
By Figma At New York, NY, United States
Coach and develop our current and up-and-coming leaders with a focus on leadership skills and career development.
Deliver quality support on Twitter, our forum, and other community platforms, ensuring our customers experience a responsive and engaging experience.
10+ years of work experience with 4+ years experience leading high-performing support teams and developing leaders across multiple geographical locations.
Strong technical capability and written communication skills, with the ability to turn complex ideas into easily understood concepts.
Experience building high performing help centers and community forums.
A desire and steadfast approach to continuously improve the customer and employee experience.
Director Of Teacher Support – Chicago
By OneGoal At Chicago, IL, United States
Experience with blended learning ( optional ); experience with Canvas or other online learning management systems ( a plus )
You constantly strive to learn from and share learnings with your teammates, no matter your current knowledge or experience.
Knowledge of Chicago education landscape ( Preferred )
You are a strategic thinker with the ability to create systems and structures to strengthen teacher and student’s classroom experience
You acknowledge the role bias and privilege play in analysis and seek to mitigate this in your practice.
Lived experience of the Fellows we serve (Preferred)
Director Of Instructional Technology
By Golisano Institute for Business & Entrepreneurship At Rochester, NY, United States

The Director of Educational Technology (DET) is a full-time position that works collaboratively with faculty, staff, and students across the Institute to ensure and promote a high-quality learning ...

Director Of Instructional Support
By Michigan Association of School Boards At , Cheboygan, Mi $81,174 a year

Deadline: April 30, 2023 District/Organization: Cheboygan Area Schools Position/Type: Central Office – 1st Line Admin, full time Salary: $81,174 Position Details See Attached Posting ...

Director Of Human Resources – Instructional/Non-Instructional
By Michigan Association of School Boards At , Wayne, Mi $95,705 - $132,276 a year

Please click here for more information and to apply online.