Director Of Global Support Operations At Aiprm
By AIPRM At Wilmington, DE, United States
Develop, manage, and expand our global 24x7 customer support and billing support team
Manage Payroll, Freelancer Bills, and EOR partners for the global team
Implement and manage a 24x7x365 Customer Support shift system
Recruit or Develop and Lead Support Managers in 4 x 9 hour x 7 days shifts
At least 3 years of experience in developing and managing a Customer Support or BPO shift system
At least 6 years of experience in working 24x7 shifts. We're looking for someone who's done the walk, not the talk