Director, Digital Fulfillment Operations
By Nike At Memphis, TN, United States
Knowledge of current industry best practices in supply chain management to support process improvement 5 years' experience in consumer products industry
Bachelor's degree in Business or a related discipline 8 years demonstrated leadership skills, authority, vision and influence across teams
Multi-level broad range distribution experience, preferably involving receiving, pick and pack and shipping in a fast-paced automated facility
Oversee e-commerce operations to drive and lead the digital strategy Excellent written and verbal communication skills
This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles

Are you an experienced leader looking to make an impact in a fast-paced environment? We are looking for a Director of Fulfillment to join our team and lead our fulfillment operations. You will be responsible for overseeing the day-to-day operations of our fulfillment centers, ensuring that orders are processed and shipped efficiently and accurately. You will also be responsible for developing and implementing strategies to improve operational efficiency and customer satisfaction. If you have a passion for logistics and a drive to succeed, this is the perfect role for you!

Overview:

The Director of Fulfillment is responsible for overseeing the entire fulfillment process from order entry to delivery. This includes managing the warehouse, inventory, and transportation operations, as well as ensuring customer satisfaction. The Director of Fulfillment must be able to develop and implement strategies to improve efficiency and reduce costs.

Detailed Job Description:

The Director of Fulfillment is responsible for overseeing the entire fulfillment process from order entry to delivery. This includes managing the warehouse, inventory, and transportation operations, as well as ensuring customer satisfaction. The Director of Fulfillment must be able to develop and implement strategies to improve efficiency and reduce costs. The Director of Fulfillment will be responsible for developing and maintaining relationships with vendors and customers, as well as managing the staff and resources necessary to ensure the fulfillment process runs smoothly. The Director of Fulfillment will also be responsible for developing and implementing policies and procedures to ensure compliance with all applicable laws and regulations.

What is Director Of Fulfillment Job Skills Required?

• Excellent organizational and problem-solving skills
• Ability to manage multiple projects and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of warehouse and inventory management systems
• Knowledge of transportation and logistics
• Knowledge of customer service and satisfaction
• Ability to develop and implement strategies to improve efficiency and reduce costs

What is Director Of Fulfillment Job Qualifications?

• Bachelor’s degree in business, logistics, or a related field
• 5+ years of experience in warehouse and inventory management
• 5+ years of experience in transportation and logistics
• 5+ years of experience in customer service and satisfaction
• Experience in developing and implementing strategies to improve efficiency and reduce costs

What is Director Of Fulfillment Job Knowledge?

• Knowledge of warehouse and inventory management systems
• Knowledge of transportation and logistics
• Knowledge of customer service and satisfaction
• Knowledge of applicable laws and regulations

What is Director Of Fulfillment Job Experience?

• 5+ years of experience in warehouse and inventory management
• 5+ years of experience in transportation and logistics
• 5+ years of experience in customer service and satisfaction
• Experience in developing and implementing strategies to improve efficiency and reduce costs

What is Director Of Fulfillment Job Responsibilities?

• Manage the warehouse, inventory, and transportation operations
• Develop and maintain relationships with vendors and customers
• Develop and implement policies and procedures to ensure compliance with all applicable laws and regulations
• Develop and implement strategies to improve efficiency and reduce costs
• Ensure customer satisfaction
• Manage