Director, Digital Fulfillment Operations
By Nike At Memphis, TN, United States
Knowledge of current industry best practices in supply chain management to support process improvement 5 years' experience in consumer products industry
Bachelor's degree in Business or a related discipline 8 years demonstrated leadership skills, authority, vision and influence across teams
Multi-level broad range distribution experience, preferably involving receiving, pick and pack and shipping in a fast-paced automated facility
Oversee e-commerce operations to drive and lead the digital strategy Excellent written and verbal communication skills
This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles

Are you looking for an exciting opportunity to lead a team and make a real impact? We are looking for a Director of Fulfillment Planning to join our team and help us create a world-class customer experience. You will be responsible for developing and executing strategies to ensure our customers receive their orders on time and in perfect condition. If you have a passion for problem-solving and a drive to exceed expectations, this is the job for you!

Overview:

The Director of Fulfillment Planning is responsible for leading the planning and execution of the fulfillment process for an organization. This includes overseeing the development of strategies, processes, and systems to ensure that customer orders are fulfilled in a timely and cost-effective manner. The Director of Fulfillment Planning is also responsible for managing the team responsible for the fulfillment process and ensuring that customer service levels are met.

Detailed Job Description:

The Director of Fulfillment Planning is responsible for leading the planning and execution of the fulfillment process for an organization. This includes developing strategies, processes, and systems to ensure that customer orders are fulfilled in a timely and cost-effective manner. The Director of Fulfillment Planning is also responsible for managing the team responsible for the fulfillment process and ensuring that customer service levels are met. The Director of Fulfillment Planning will be responsible for developing and implementing plans to improve the efficiency and effectiveness of the fulfillment process. This includes developing and implementing strategies to reduce costs, improve customer service, and increase customer satisfaction. The Director of Fulfillment Planning will also be responsible for monitoring and analyzing performance metrics to ensure that the fulfillment process is meeting customer expectations.

What is Director Fulfillment Planning Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement strategies
• Knowledge of fulfillment processes and systems
• Ability to analyze data and make decisions
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Director Fulfillment Planning Job Qualifications?

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field
• 5+ years of experience in fulfillment planning
• Proven track record of success in leading and managing fulfillment teams
• Knowledge of fulfillment processes and systems
• Knowledge of Lean Six Sigma principles

What is Director Fulfillment Planning Job Knowledge?

• Knowledge of fulfillment processes and systems
• Knowledge of Lean Six Sigma principles
• Knowledge of supply chain management principles
• Knowledge of customer service principles
• Knowledge of inventory management principles

What is Director Fulfillment Planning Job Experience?

• 5+ years of experience in fulfillment planning
• Proven track record of success in leading and managing fulfillment teams

What is Director Fulfillment Planning Job Responsibilities?

• Develop and implement strategies to reduce costs, improve customer service, and increase customer satisfaction
• Monitor and analyze performance metrics to ensure that the fulfillment process is meeting customer expectations
• Lead the planning and execution of the