Director Of Guest Experience - Regent Santa Monica Beach Open Late 2023
By Regent At , Santa Monica, 90405
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and senior management.
Monitoring key performance indicators and tracking progress towards meeting guest satisfaction goals, providing regular reports and analyses to senior management.
Bachelor's degree in hospitality management or a related field.
Minimum of 5 years of experience in guest services or concierge preferably in a luxury hotel environment.
Proven track record of delivering exceptional guest experiences and achieving high guest satisfaction scores.
Strong leadership skills with the ability to inspire and motivate a diverse team.