Director Of Client Support Services
By Synoptek At Las Vegas, NV, United States
Participate in or lead new technology adoption endeavors within CSN to expand and enhance the support services offered to its customers
ITIL Certification, or PMP Certification, a plus
Customarily has at least 7 years of job-related experience in tech industry or related field
Ability to develop a profound understanding of CSN's educational institutions and learning centers, enabling effective support aligned with their specific needs
Cultivate and maintain exceptional customer satisfaction for CSN's clients by promptly addressing their support needs and ensuring efficient issue resolution
And facilitate the installation, maintenance, and optimization of IT systems, hardware, and software to ensure seamless operations for clients within CSN