Desktop Administrator Jobs
By Acara Solutions, An Aleron Company At Melbourne, FL, United States
Demonstrates exceptional time management skills.
Minimum of 1 year experience in customer support.
Able to demonstrate cost savings strategies within your area of responsibilities.
Demonstrated exceptional customer service skills and ability to relate to customers' needs and concerns.
HDI Desktop Support Technician certification is needed within 180 days.
Demonstrates good oral, written, and interpersonal communication skills.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Desktop Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and helping others, this is the perfect job for you!

Desktop Support Job Description A Desktop Support job involves providing technical assistance to computer users. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing training and guidance to users.

What is Desktop supporter Skills Required?

• Technical knowledge of computer hardware and software
• Excellent problem-solving and troubleshooting skills
• Ability to communicate effectively with users
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time efficiently

What is Desktop supporter Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• A+ certification or equivalent
• Experience in a customer service role

What is Desktop supporter Knowledge?

• Knowledge of computer hardware and software
• Knowledge of operating systems and networking
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Desktop supporter Experience?

• Previous experience in a desktop support role
• Experience in customer service
• Experience with troubleshooting hardware and software issues

What is Desktop supporter Responsibilities?

• Provide technical assistance to computer users
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide training and guidance to users
• Monitor computer systems