Desktop Support Representative I
By SchoolsFirst FCU At , Riverside, 92507 $24.66 - $35.75 an hour
1-3 years related experience in a service industry required
License/Certifications - Must have a valid California driver’s license and insurance
Responsible for completing related desktop support project-based work.
Develops and maintains technical documentation associated with troubleshooting hardware and software issues.
Responsible for answering overflow Service Desk calls.
Supports desktop and mobile phones, wireless device deployment and video conferencing equipment.
Desktop Support Representative Jobs
By OGE Energy Corp. At Oklahoma City, OK, United States
Experience with remote access using VPNs and MFA.
Must have good interpersonal communication and organizational skills to work with clients and manage critical issues.
Work with end-users to implement IT skills.
Associate's Degree in Computer Technology or a related IT degree program, And 2 years desktop support experience; Or
High School Diploma/GED And 4 years desktop support experience.
Experience with hardware and applications support as well as an understanding of networking technologies, including TCP/IP, DHCP, DNS, SMTP, OWA, LDAP.