User Support Technician Ii (Service Technician Ii) (Remote)
By Excelraise, LLC At , Raleigh, Nc $40 - $45 an hour
HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
Experience with ServiceNow is a plus. Highly desired
Tax Term W2 Hourly1099Corp To Corp
US Work Status US CitizenGreen Card Holder
Understanding of contact center environment and Service Desk role.
Advanced troubleshooting in MS Windows, MS Office suite, network connectivity, mainframe, voice, network printing, email, smartphones & web-based apps.