Front Desk Team Member
By Brandt Hospitality Group At West Windsor, NJ, United States
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Knowledge of front desk operations and procedures, guest services and hotel services.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.