Community Support Agent- Daytime
By Solo Stove At United States
Work closely with warehouse and logistics teams to ensure accurate order processing and stay current on product knowledge.
1-3 years of customer service experience
Courteous, confident and outgoing personality with exceptional customer service skills
Detail oriented and excellent organizational skills
Fully-covered medical, dental, and vision benefits for employees, 80%-covered for dependents
Provide exceptional customer service by assisting customers with inquiries regarding shipping and tracking, product questions, warranty claims, refunds, replacements etc.,