Community Support Agent- Daytime
By Solo Stove At United States
Work closely with warehouse and logistics teams to ensure accurate order processing and stay current on product knowledge.
1-3 years of customer service experience
Courteous, confident and outgoing personality with exceptional customer service skills
Detail oriented and excellent organizational skills
Fully-covered medical, dental, and vision benefits for employees, 80%-covered for dependents
Provide exceptional customer service by assisting customers with inquiries regarding shipping and tracking, product questions, warranty claims, refunds, replacements etc.,

Are you looking for a job that offers flexible hours and the chance to make a difference? Become a Daytime Officer and help keep our community safe! With competitive pay and benefits, you'll have the opportunity to make a positive impact on your community while enjoying a rewarding career.

Overview A Daytime Officer is responsible for providing security services during the day shift. They are responsible for patrolling the premises, responding to emergency calls, and providing customer service. They must be able to assess and respond to situations quickly and effectively. Detailed Job Description The Daytime Officer is responsible for providing security services during the day shift. This includes patrolling the premises, responding to emergency calls, and providing customer service. The Daytime Officer must be able to assess and respond to situations quickly and effectively. They must be able to maintain a professional demeanor and be able to communicate effectively with customers and staff. The Daytime Officer must be able to follow instructions and complete tasks in a timely manner. Job Skills Required
• Excellent communication skills
• Ability to assess and respond to situations quickly and effectively
• Ability to maintain a professional demeanor
• Ability to follow instructions and complete tasks in a timely manner
• Knowledge of security protocols and procedures
• Knowledge of safety protocols and procedures
• Knowledge of customer service principles
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous experience in a security or customer service role
• Valid driver’s license
• Ability to pass a background check
Job Knowledge
• Knowledge of security protocols and procedures
• Knowledge of safety protocols and procedures
• Knowledge of customer service principles
Job Experience
• Previous experience in a security or customer service role
Job Responsibilities
• Patrol the premises
• Respond to emergency calls
• Provide customer service
• Maintain a professional demeanor
• Follow instructions and complete tasks in a timely manner
• Monitor and report suspicious activity
• Ensure the safety of customers and staff