Dog Daycare / Boarding Associate
By Dioji K-9 Resort & Athletic Club At , Oxnard, 93036, Ca $15.50 an hour
Play Yard Supervision - constantly on your feet to actively manage all dogs in a play yard
Retail Store – inventory stocking, product knowledge, sales
Enjoy working as part of an awesome team and learning new skills
Safe Practices - handling dogs while safely moving throughout the facility
Customer Relations – client greetings, check-in/out, photos, emails, phone calls, assistance
Canine Care – feeding, bathing and other Dioji grooming services

Are you passionate about providing excellent customer service and have a love for dogs? We are looking for a Dog Daycare Customer Service Representative to join our team! You will be responsible for providing exceptional customer service to our clients and their furry friends. If you are an animal lover and have a knack for customer service, this could be the perfect job for you!

Overview A Dog Daycare Customer Service Representative is responsible for providing excellent customer service to clients and their pets. They are responsible for greeting customers, answering questions, providing information, and helping to ensure a safe and enjoyable experience for all customers and their pets. Detailed Job Description The Dog Daycare Customer Service Representative is responsible for providing excellent customer service to clients and their pets. They are responsible for greeting customers, answering questions, providing information, and helping to ensure a safe and enjoyable experience for all customers and their pets. They must be able to handle multiple tasks at once and be able to work in a fast-paced environment. They must be able to handle customer complaints and provide solutions in a timely manner. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to handle customer complaints
• Knowledge of pet care and safety
• Knowledge of dog breeds and behaviors
• Knowledge of dog daycare policies and procedures
• Ability to work independently
• Ability to work as part of a team
• Strong communication skills
• Ability to use computer software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience working with animals
• Knowledge of pet care and safety
• Knowledge of dog breeds and behaviors
• Knowledge of dog daycare policies and procedures
Job Knowledge
• Knowledge of pet care and safety
• Knowledge of dog breeds and behaviors
• Knowledge of dog daycare policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working with animals
Job Responsibilities
• Greet customers and provide excellent customer service
• Answer customer questions and provide information
• Ensure a safe and enjoyable experience for all customers and their pets
• Handle customer complaints and provide solutions in a timely manner
• Maintain a clean and organized work environment
• Follow all safety protocols and procedures
• Assist with other duties as needed