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Customer Support Coordinator Jobs

Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Project Coordinator (Customer Support, Cloud Services)
By Agility Partners At United States
Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
2+ years experience as a Project Coordinator
Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
PMI or PMP certification preferred
Administrative Assistant/Customer Support Coordinator
By Crafco, Inc. At San Antonio, TX, United States

Crafco, Inc. has an opening for an Administrative Assistant/Customer Support Coordinator at our San Antonio, TX Supply Center. Come join our team! Crafco Supply Centers are retail and manufacturing ...

Customer Service Support Coordinator - Remote
By Connection At United States
Solid time management and organizational skills to meet service delivery targets.
Manages client hardware asset management database by manually adding device and warranty details
Manages the client software & software asset management database by manually adding user and access level information.
Strong keyboarding skills; typing/data entry.
Creates and manages tickets & orders within Connection’s ticketing & order processing system.
Attends conference calls, meetings, and training necessary to perform duties and develop skills.
Customer Service Support Coordinator - Remote
By Connection At Illinois, United States
Solid time management and organizational skills to meet service delivery targets.
Manages client hardware asset management database by manually adding device and warranty details
Manages the client software & software asset management database by manually adding user and access level information.
Strong keyboarding skills; typing/data entry.
Creates and manages tickets & orders within Connection’s ticketing & order processing system.
Attends conference calls, meetings, and training necessary to perform duties and develop skills.
Customer Support Specialist And Treatment Coordinator
By Levinson Sullivan Dentistry, PLLC At Tulsa, OK, United States
-Contributing to an exceptional patient experience and building positive relationships with patients
•Learning quickly while balancing multiple responsibilities at once
•Being extremely detail oriented with strong organizational skills
If You Find Fulfillment In:
•Helping others achieve optimal health
•Collaborating with doctors and team
Customer Support Coordinator Jobs
By TimelyCare At Dallas-Fort Worth Metroplex, United States
Strong time management skills, with the ability to manage competing priorities.
Supporting our care coordination, case management, basic needs, and crisis support teams with intakes, follow-ups, social network monitoring, and urgent matters.
Prior customer support, care coordination, and/or crisis service experience in a remote environment
Develop a strong understanding and knowledge of the organization’s product, services, and processes to support patients and providers.
Use analytical skills to troubleshoot various systems and provide technical answers related to our TimelyCare platform.
Experience with Zendesk and Dialpad, preferred.
Coordinator, Customer Experience Product Support
By American Airlines At Dallas, TX, United States
Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience
Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.
Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks
This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.
Supports product requirement definition and design through assisting with user stories and participating in retrospectives
2 years’ experience supporting business solutions or related analytical work
Logistics & Customer Support Coordinator - L1
By CharterUP At United States
Strong organizational skills and time management skills, with the ability to prioritize effectively.
Proactively manage demand-side and supply-side aspects of trip logistics and itineraries for customer reservations and events.
Collaborate with Finance, Supply-side partnerships and other teams to ensure the accurate and timely execution of tasks.
Manage cancellations, rescheduling requests and account credits and refunds.
Excellent communication skills, both written and verbal, with a strong customer-first approach
Problem-solving skills that include resolution of customer complaints and issues.
Customer Operations Support Coordinator
By TechInsights At San Jose, CA, United States
Case management experience considered an asset.
Post-secondary education combined with 2 years of customer service experience
Experience with Salesforce (and/or Jira) a requirement (other CRM software experience will be considered)
Wellness resources and support from management
Manage the Support and Analyst mailboxes in Salesforce, and customer support inquiries through email, phone and live chat
Tasked with collecting data and analyzing trends to help identify areas of improvement and develop strategies for enhancing the customer experience.
Customer Support Coordinator Jobs
By Bellhop At United States
7) Execute the review management process.
At least 3 years of customer service experience, preferably in an app-based marketplace or logistical space
Excellent written and verbal communication skills
4) Seek guidance from senior managers as needed for higher complexity escalations with elevated risk of loss.
5) Provide process improvement recommendations for improving the customer experience.
6) Provide feedback to product managers and engineers based on learnings from customer engagements
Customer Support Coordinator Jobs
By Siemens At Elk Grove Village, IL, United States
Required Knowledge/Skills, Education, and Experience:
Preferred Knowledge/Skills, Education, and Experience:
High School Diploma or equivalent. Specialized skill training/certification may be required. Associates degree or Bachelor’s degree in related discipline is preferred.
Demonstrated logical reasoning, situational and time management while presenting a positive attitude with customers and co-workers.
Enter, manage and prioritize new and existing cases via CRM tool to attain established service level agreements.
3+ years of practical Customer Support experience
Customer Support Coordinator Jobs
By Southern Company At , Atlanta, 30309, Ga
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Must possess excellent customer service, decision making, time management, phone interpersonal and communication skills.
Maintain working knowledge of all Resource Management and Field Operations processes around work generation, assignment, and completion.
1 – 3 years Customer Service and Data Entry Experience
Ability to professionally represent Resource Management and Southern Company Gas, including professional interactions with executives, managers, peers, business partners, and customers.
Demonstrate experience in taking initiative and being a self-starter in day-to-day responsibilities as well as working through changing priorities.
Customer Support Coordinator Jobs
By TimelyMD At , Dallas-Fort Worth, Tx
Strong time management skills, with the ability to manage competing priorities
Prior customer service experience in a remote environment
Use analytical skills to troubleshoot various systems and provide technical answers as it relates to our TimelyCare platform.
Experience with Zendesk and Dialpad, required
Excellent customer service skills with strong verbal and written communication skills (bilingual a plus, but not required)
Customer Experience Associate/Customer Support Coordinato
Customer Support Coordinator (2849) Jobs
By NextPath Career Partners At Maitland, FL, United States
CRM knowledge and Skill. CRM certification preferred but not required
Proven customer support experience or a minimum of 1 year experience as a Client Service Representative with data entry responsibility.
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Provide timely feedback to company management regarding challenges or customer concerns
Manage large amounts of incoming calls
Assist Sr Operations Manager and Accounting Department with placement of orders, refunds, or exchanges

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Support Coordinator to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

Customer Support Coordinators are responsible for providing customer service and support to customers and clients. They are the first point of contact for customers and are responsible for resolving customer inquiries and complaints. They must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Detailed Job Description:

Customer Support Coordinators are responsible for providing customer service and support to customers and clients. They are the first point of contact for customers and are responsible for resolving customer inquiries and complaints. They must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. They must be able to handle customer inquiries in a professional and courteous manner, as well as provide accurate and timely responses. They must also be able to identify customer needs and provide appropriate solutions.

What is Customer Support Coordinator Job Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate and timely responses
• Ability to identify customer needs and provide appropriate solutions

What is Customer Support Coordinator Job Qualifications?

• Bachelor’s degree in Business Administration, Customer Service, or related field
• Previous experience in customer service or support
• Knowledge of customer service software and tools
• Proficiency in Microsoft Office Suite

What is Customer Support Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and tools
• Knowledge of customer service regulations and standards

What is Customer Support Coordinator Job Experience?

• Previous experience in customer service or support
• Experience in a fast-paced environment

What is Customer Support Coordinator Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Identify customer needs and provide appropriate solutions
• Maintain customer records and update customer information
• Monitor customer service metrics and report on trends
• Provide feedback to management on customer service issues and trends