Rx Fulfillment Coordinator Jobs
By Teladoc Health At , Remote $20 an hour
Must possess strong time management and organizational skills
Manage daily task list to meet department performance metric goals.
Active Pharmacy Technician (National) Certification, Medical Assistant Certification, or Licensed Practical/Vocational nurse license.
Prior experience in a call center environment preferred
Minimum 2-year experience as a Pharmacy Tech, Medical Assistant or LPN/LVN
Minimum of 1-year experience in a call center environment

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Ambassador to join our team! As a Customer Support Ambassador, you will be the first point of contact for our customers, providing them with the best possible customer service experience. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview The Customer Support Ambassador Rx is responsible for providing excellent customer service to customers of a pharmacy. This position requires a high level of customer service skills, knowledge of pharmacy operations, and the ability to work with a variety of customers. Detailed Job Description The Customer Support Ambassador Rx is responsible for providing excellent customer service to customers of a pharmacy. This includes answering customer inquiries, resolving customer complaints, and providing information about pharmacy products and services. The Customer Support Ambassador Rx must be knowledgeable about pharmacy operations and be able to provide accurate information to customers. The Customer Support Ambassador Rx must be able to work with a variety of customers, including those with special needs or disabilities. Job Skills Required
• Excellent customer service skills
• Knowledge of pharmacy operations
• Ability to work with a variety of customers
• Ability to provide accurate information
• Ability to resolve customer complaints
• Ability to answer customer inquiries
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of pharmacy operations
• Ability to work with a variety of customers
• Ability to provide accurate information
• Ability to resolve customer complaints
• Ability to answer customer inquiries
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of pharmacy operations
• Knowledge of customer service principles
• Knowledge of customer service best practices
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Previous experience in a pharmacy setting
• Previous experience working with a variety of customers
Job Responsibilities
• Provide excellent customer service to customers of a pharmacy
• Answer customer inquiries and provide accurate information
• Resolve customer complaints in a timely and professional manner
• Provide information about pharmacy products and services
• Work with a variety of customers, including those with special needs or disabilities
• Maintain a professional and courteous demeanor at all times