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Customer Solutions Representative I Jobs in Texas

Customer Service Representative I
By CNG Holdings, Inc. At Keller, TX, United States
Minimum Education And Experience Required
Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
High school diploma, GED, or equivalent experience
1+ year(s) of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
Customer Care Representative I
By ENGIE North America Inc. At Houston, TX, United States
Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors
More information can be found here: Discover our employee benefits
Salary Range: $39,270.00 – $100,620.00 USD, annually
In addition to salary, this position is eligible for a competitive bonus / incentive plan
Customer Service Representative I
By Pennymac At , Plano, 75075, Tx From $20 an hour
Higher in range - Experience and skills add value above typical requirements of the role
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Direct coaching and support is provided throughout training to improve skills and build confidence and independence in the CSR role
2 Saturday shifts (4 hours each), typically worked from home
Critically think with strong negotiation and problem solving skills, mathematical aptitude, and sound judgment

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Solutions Representative I to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing solutions to ensure customer satisfaction. If you are a motivated individual who enjoys helping others, this is the perfect job for you!

A Customer Solutions Representative I is responsible for providing customer service and support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries and complaints.

What is Customer Solutions Representative I Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize
• Problem-solving and decision-making skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Solutions Representative I Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Solutions Representative I Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software

What is Customer Solutions Representative I Experience?

• Previous customer service experience
• Experience in a customer service role

What is Customer Solutions Representative I Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information to customers
• Resolve customer issues and complaints
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and provide feedback to management