Customer Services Supervisor Jobs
By Sacramento Municipal Utility District At , Sacramento, Ca $107,856 a year
Possess knowledge and skills to implement process changes and improvements to support a improved customer experience.
Experience establishing metrics to effectively manage the use of employee resources.
Effectively manage service level agreements for each segment of the interconnection process.
Ability to partner with distribution engineering, design, and field teams to manage customer, contractor, and local jurisdiction expectations to avoid escalation.
Performs related duties as required.
High School diploma or equivalent