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Customer Services Professional 1 Jobs in Massachusetts

Direct Support Professional 1 (Dsp 1)
By Bridgewell At Billerica, MA, United States
A minimum of 1 year of experience working with people with developmental or psychiatric disabilities preferred.
Provide support and assist individuals with skills training in all activities of daily living.
Create opportunities and provide support to individuals to make decisions in order to develop their skills and foster independence.
Maintain core training certifications including FA/CPR, PABC and MAP.
Maintain additional mandated certifications and trainings as required by the program.
Must have a high school diploma or GED. Associates Degree or DSP Certification Preferred.
Direct Support Professional 1 (Dsp 1)
By Bridgewell At Swampscott, MA, United States
A minimum of 1 year of experience working with people with developmental or psychiatric disabilities preferred.
Provide support and assist individuals with skills training in all activities of daily living.
Create opportunities and provide support to individuals to make decisions in order to develop their skills and foster independence.
Maintain core training certifications including FA/CPR, PABC and MAP.
Maintain additional mandated certifications and trainings as required by the program.
Must have a high school diploma or GED. Associates Degree or DSP Certification Preferred.

Are you passionate about providing excellent customer service? We are looking for an experienced Customer Services Professional to join our team and help us deliver outstanding customer service!

Customer Services Professional 1 job skills required include excellent communication and interpersonal skills, problem-solving abilities, customer service orientation, and the ability to work in a fast-paced environment. Customer Services Professional 1 job qualifications typically include a high school diploma or equivalent, as well as experience in customer service or a related field. Customer Services Professional 1 job knowledge includes understanding customer service principles, customer service policies and procedures, and customer service software. Customer Services Professional 1 job experience typically includes working in a customer service role for at least one year. Customer Services Professional 1 job responsibilities include responding to customer inquiries, resolving customer complaints, providing product and service information, and processing orders. They may also be responsible for maintaining customer records, updating customer accounts, and providing customer feedback to management.