Customer Service At A New Day Therapy Jobs in United States , Employment

Are you looking for an exciting opportunity to provide exceptional customer service in a new and innovative therapy setting? We are looking for a motivated individual to join our team at A New Day Therapy and help us create a positive and welcoming environment for our clients. You will be responsible for providing excellent customer service, answering questions, and helping to ensure our clients have a positive experience. If you are passionate about helping others and have a strong customer service background, we want to hear from you!

Overview Customer Service at A New Day Therapy is a position that involves providing excellent customer service to clients and potential clients. The customer service representative will be responsible for answering phone calls, responding to emails, and providing general customer service support. Detailed Job Description The customer service representative at A New Day Therapy will be responsible for providing excellent customer service to clients and potential clients. This includes answering phone calls, responding to emails, and providing general customer service support. The customer service representative will also be responsible for scheduling appointments, providing information about services, and resolving customer inquiries. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to multitask

• Ability to work in a fast-paced environment

• Proficiency in Microsoft Office

• Knowledge of customer service software

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Ability to work independently

• Ability to work in a team environment

• Ability to handle difficult customer situations

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software

• Knowledge of Microsoft Office

Job Experience

• Previous customer service experience

• Experience in a customer service role

Job Responsibilities

• Answer phone calls and respond to emails

• Provide general customer service support

• Schedule appointments

• Provide information about services

• Resolve customer inquiries

• Follow up with customers

• Maintain customer records

• Update customer information in the database