Customer Solutions Representative Jobs
By ChemPoint At Bellevue, WA, United States
Benefits start first day of hire, including PTO accrual.
Bachelor's degree from a fully accredited four-year institution or equivalent work experience.
Experience in Business-to-Business service organization or 1 year of experience in equivalent job(s) preferred.
Experience with Microsoft Suite of products (Office 365, Dynamics) preferred.
Distribution/supply chain/logistics experience a plus but not required.
Hybrid in office/WFH model after training.

Are you looking for an exciting opportunity to use your customer service and sales skills to make a difference? We are seeking a Customer Service and Sales Solutions Representative to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing sales solutions to meet customer needs. If you are a motivated individual with excellent communication and problem-solving skills, we want to hear from you!

Overview Customer Service and Sales Solutions Representatives are responsible for providing customer service and sales solutions to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing sales solutions to customers. Detailed Job Description Customer Service and Sales Solutions Representatives are responsible for providing customer service and sales solutions to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing sales solutions to customers. They must be able to effectively communicate with customers, understand customer needs, and provide solutions to customer inquiries. They must also be able to effectively manage customer accounts and provide customer service and sales solutions in a timely manner. Job Skills Required
• Excellent customer service and communication skills
• Ability to effectively manage customer accounts
• Ability to provide customer service and sales solutions
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Knowledge of customer service and sales processes
• Knowledge of customer service and sales software
Job Qualifications
• High school diploma or equivalent
• Previous customer service and sales experience
• Knowledge of customer service and sales processes
• Knowledge of customer service and sales software
• Ability to multitask and prioritize tasks
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of customer service and sales processes
• Knowledge of customer service and sales software
• Knowledge of customer service and sales best practices
• Knowledge of customer service and sales trends
• Knowledge of customer service and sales strategies
Job Experience
• Previous customer service and sales experience
• Experience in customer service and sales software
• Experience in customer service and sales best practices
• Experience in customer service and sales trends
• Experience in customer service and sales strategies
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide customer service and sales solutions to customers
• Manage customer accounts and provide customer service and sales solutions in a timely manner
• Develop customer service and sales strategies to increase customer satisfaction
• Monitor customer service and sales trends and adjust strategies accordingly
• Maintain customer service and sales records and reports
• Train and mentor customer service and sales staff