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Customer Service Representative Southcenter Jobs

Store Manager - Zales - Westfield Southcenter
By Signet Jewelers At , Tukwila, Wa $65,000 - $75,000 a year
Maintains open lines of communication with Team Members and management. Encourages Team Members to participate and offer ideas.
Recruits and selects Team Members to Company standards and guidelines. Matches individual abilities to the position requirements.
Keeps management informed of the marketing, merchandising and credit programs of competitors within the area.
Met all expectations (Akron-based Team Members) or Achieved Requirements (Dallas-based Team Members) on last Performance Appraisal
Follow all Company policies and guidelines through the hiring process, including applications, employment surveys and compensation requirements.
Required to attend annual Managers’ Leadership Conference.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Representative to join our team at Southcenter! You will be responsible for providing exceptional customer service, resolving customer inquiries, and assisting with sales. If you are passionate about helping customers and have a positive attitude, we want to hear from you!

Overview Customer Service Representative Southcenter is responsible for providing excellent customer service to customers in the Southcenter area. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance to customers in need. Detailed Job Description Customer Service Representative Southcenter is responsible for providing excellent customer service to customers in the Southcenter area. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance to customers in need. They must be able to effectively communicate with customers, both verbally and in writing. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work flexible hours
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office applications
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries and complaints in a professional and courteous manner
• Provide assistance to customers in need
• Resolve customer complaints in a timely manner
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with other customer service related tasks as needed