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Customer Service Representative for San Rafael location Jobs in Colorado

Coo And Cne - San Rafael Medical Center
By Kaiser Permanente At , San Rafael, 94903 $288,000 - $360,000 a year
Masters degree in nursing or related field required (Health administration, business, public health, or management).
Demonstrated success in operations improvement efforts, cost management initiatives, and health system development and management.
Ability to delegate appropriately and provide opportunities for staff to further develop their skills and knowledge.
Extensive experience working with physicians and other clinicians.
Significant leadership experience in regulatory surveys.
Thorough knowledge of the principles and practices of hospital administration.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Representative to join our team in San Rafael. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering questions, resolving customer issues, and providing product information. If you are a customer service professional with a passion for helping others, we want to hear from you!

What is Customer Service Representative for San Rafael location Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative for San Rafael location Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to pass a background check

What is Customer Service Representative for San Rafael location Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Customer Service Representative for San Rafael location Experience?

• Previous customer service experience preferred

What is Customer Service Representative for San Rafael location Responsibilities?

• Respond to customer inquiries via phone, email, and in-person
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints in a timely manner
• Maintain customer records in a database
• Generate reports on customer service metrics