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Customer Service Receptionist Jobs in Utah

Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Newcastle, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Service Advisor: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Service Advisor role as needed
Legally authorized to work in the United States

Are you looking for a job that offers great customer service and an opportunity to make a difference? We are looking for an experienced Customer Service Receptionist to join our team. You will be the first point of contact for our customers and will be responsible for providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Customer Service Receptionists are responsible for providing excellent customer service to customers, clients, and visitors. They greet customers, answer inquiries, and provide assistance with products and services. They also handle administrative tasks such as filing, data entry, and scheduling appointments.

Detailed Job Description:

Customer Service Receptionists are responsible for providing excellent customer service to customers, clients, and visitors. They greet customers, answer inquiries, and provide assistance with products and services. They also handle administrative tasks such as filing, data entry, and scheduling appointments. They may also be responsible for handling customer complaints, taking payments, and providing information about the company’s products and services.

What is Customer Service Receptionist Job Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of office equipment
• Proficiency in Microsoft Office
• Ability to work independently
• Ability to work in a fast-paced environment

What is Customer Service Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to type and use a computer
• Ability to handle multiple tasks simultaneously

What is Customer Service Receptionist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office equipment
• Knowledge of Microsoft Office

What is Customer Service Receptionist Job Experience?

• Previous customer service experience
• Previous receptionist experience

What is Customer Service Receptionist Job Responsibilities?

• Greet customers and visitors
• Answer inquiries and provide assistance
• Handle customer complaints
• Take payments
• Provide information about products and services
• Handle administrative tasks such as filing, data entry, and scheduling appointments
• Maintain a clean and organized work area