Customer Service Train Onsite/Home Office Program Starting @ $20Hr ($41600.00 - $57340.00 / Year)
By Talentify.io At United States
Develop and maintain knowledge of employer's products and services
1-3 years' experience in a related role
Demonstrated experience in solving customer service inquiries
Effective verbal and written communication skills
Assist clients with service inquiries across various platforms
Utilize computer systems to address account inquiries and complete assigned tasks

Are you looking for an exciting opportunity to be the face of a company and provide exceptional customer service? We are looking for a Customer Service Onsite Liaison Representative to join our team! As the Onsite Liaison Representative, you will be responsible for providing a high level of customer service to our clients and ensuring their satisfaction. You will be the go-to person for any customer inquiries and will be the first point of contact for any onsite issues. If you are an excellent communicator and have a passion for customer service, then this is the perfect job for you!

Overview:

The Customer Service Onsite Liaison Representative is responsible for providing excellent customer service and support to customers onsite. This role requires a strong customer service background and the ability to effectively communicate with customers and other stakeholders. The Customer Service Onsite Liaison Representative will be responsible for resolving customer issues, providing customer feedback, and ensuring customer satisfaction.

Detailed Job Description:

The Customer Service Onsite Liaison Representative is responsible for providing excellent customer service and support to customers onsite. This role requires a strong customer service background and the ability to effectively communicate with customers and other stakeholders. The Customer Service Onsite Liaison Representative will be responsible for resolving customer issues, providing customer feedback, and ensuring customer satisfaction. The Customer Service Onsite Liaison Representative will be responsible for providing customer service support to customers onsite, responding to customer inquiries, resolving customer issues, and providing customer feedback. The Customer Service Onsite Liaison Representative will also be responsible for maintaining customer records and providing customer service reports.

What is Customer Service Onsite Liaison Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to effectively resolve customer issues
• Ability to provide customer feedback
• Ability to maintain customer records
• Ability to provide customer service reports

What is Customer Service Onsite Liaison Representative Job Qualifications?

• Bachelor’s degree in customer service, business, or related field
• At least 2 years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Proficiency in Microsoft Office Suite

What is Customer Service Onsite Liaison Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Onsite Liaison Representative Job Experience?

• At least 2 years of customer service experience
• Experience in customer service onsite
• Experience in resolving customer issues
• Experience in providing customer feedback

What is Customer Service Onsite Liaison Representative Job Responsibilities?

• Provide customer service support to customers onsite
• Respond to customer inquiries
• Resolve customer issues
• Provide customer feedback
• Maintain customer records
• Provide customer service reports