Customer Service Office Support Jobs in California

Have strong administration and Microsoft Office skills and experience

Have previous call centre experience or worked in a busy office environment.

Be confident, proactive and flexible with strong communication skills

Answer telephone calls confidently whilst resolving customer queries

Dealing with customer complaints and provide appropriate solutions

Be able to work effectively as part of a team

Collaborate with providers and team members, offering ideas and suggestions to strengthen the member experience.

Excellent multi-tasking skills. Ability to efficiently perform job duties in a fast-paced work environment with zero to few errors.

Manage member check-ins, schedule appointments and reminders, and follow-ups as needed.

Manage office inventory. Ensure supplies and materials are fully stocked.

Manage the opening and closing of the clinic.

1-2 years of experience in a customer-facing role, preferably in a medical or clinical office setting.