Register
Recruit Create CV

Customer Service Office Role 1St Shift Jobs in Nebraska

Customer Service Representative - 1St Shift
By GXO Logistics At , Tanner, 35671, Al
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Ability to communicate effectively with carriers, customers, employees and management
1 year of customer service experience
6 months of experience in a warehouse setting
Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed

Are you looking for a customer service role that will give you the opportunity to make a difference? Look no further! We are looking for a motivated individual to join our team as a Customer Service Office Representative on our 1st shift. You will be responsible for providing excellent customer service, handling customer inquiries, and resolving customer issues. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview:

The Customer Service Office Role 1st Shift is responsible for providing excellent customer service to customers and clients. This role involves answering customer inquiries, resolving customer issues, and providing general customer service support.

Detailed Job Description:

The Customer Service Office Role 1st Shift is responsible for providing excellent customer service to customers and clients. This role involves answering customer inquiries, resolving customer issues, providing general customer service support, and ensuring customer satisfaction. The role also involves providing support to other departments, such as sales, marketing, and operations.

What is Customer Service Office Role 1St Shift Job Skills Required?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Strong problem-solving and customer service skills
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software
• Ability to work independently and as part of a team

What is Customer Service Office Role 1St Shift Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Office Role 1St Shift Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite

What is Customer Service Office Role 1St Shift Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment

What is Customer Service Office Role 1St Shift Job Responsibilities?

• Answer customer inquiries and provide general customer service support
• Resolve customer issues in a timely and professional manner
• Provide support to other departments, such as sales, marketing, and operations
• Ensure customer satisfaction by providing excellent customer service
• Maintain customer records and update customer information as needed
• Follow up with customers to ensure their satisfaction