Customer Service/Email Agent
By Mercatalyst At United States
2+ years’ experience in customer service, preferably in internet retail / e-commerce or chat business
Excellent writing skills & command of proper grammar
Excellent computer / internet skills
Experience with spreadsheets, especially Google Docs
Comprehending and empathizing with customer comments, concerns, and complaints;
Composing email responses that are grammatically correct, clear, concise, and reflective of Mercatalyst’s community tone and style;
Virtual Customer Service Agent
By GigXDigital,Inc. At United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Agent Jobs
By Empire Auto Body Parts At United States
Exceptional communication skills, including carefully listening to, understanding, and following up on customer requests
Answers inquiries via telephone regarding product availability and pricing
Processes order requests using company systems; reviews and confirms online orders as needed and process returns and exchange requests
Places outbound calls to customers to update order status, verify account information and update business and contact information as needed
Answers product information requests and resolve product support problems as these arise
Listens for customer needs and overcome obstacles or hurdles to securing (more) business from the customer
Customer Service Representative / Travel Agent
By Heiden Travelverse At United States
Strong phone administration skills and active listening capabilities
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Customer Service Representative / Travel Agent (CSR) Responsibilities
Customer Service Representative / Travel Agent (CSR) Requirements
Identify and evaluate customers’ needs to deliver satisfaction

Are you looking for a rewarding career in customer service? Join our team as a Customer Service Insurance Agent and help our customers protect their most valuable assets! You'll have the opportunity to build relationships with our customers and provide them with the best service possible. Plus, you'll get to work in a fast-paced, dynamic environment where no two days are the same. Don't miss out on this exciting opportunity - apply today!

What is Customer Service Insurance Agent Skill Requirements?

• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Ability to explain complex insurance concepts in a clear and concise manner
• Proficiency in using computer software and databases
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations

What is Customer Service Insurance Agent Qualifications?

• Bachelor’s degree in business, finance, or a related field
• Previous experience in customer service or insurance
• Professional certification in insurance
• Knowledge of state and federal insurance regulations

What is Customer Service Insurance Agent Knowledge?

• Knowledge of insurance products and services
• Knowledge of customer service principles and practices
• Knowledge of state and federal insurance regulations
• Knowledge of computer software and databases

What is Customer Service Insurance Agent Experience?

• Previous experience in customer service or insurance
• Experience in dealing with difficult customer situations

What is Customer Service Insurance Agent Responsibilities?

• Respond to customer inquiries and provide accurate information
• Process customer applications and update customer records
• Explain complex insurance concepts in a clear and concise manner
• Assist customers with filing claims and resolving disputes
• Monitor customer accounts and ensure timely payments
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with services