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Customer Service and Inside Sales Representative Jobs in Tennessee

Customer Service And Sales Representative
By Premier Universal Group At Nashville, TN, United States
Impeccable time management skills and the ability to adapt to many situations
Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
Exemplary communication skills and negotiation tactics
Be a product expert to provide consistent and straightforward customer service
Negotiate inquiries with precision, while overturning any additional customer objections

Are you looking for an exciting opportunity to provide exceptional customer service and inside sales support? We are looking for a motivated and enthusiastic Customer Service and Inside Sales Representative to join our team! You will be responsible for providing excellent customer service, responding to customer inquiries, and providing product information. You will also be responsible for managing customer accounts, processing orders, and providing sales support. If you have a passion for customer service and sales, we want to hear from you!

What is Customer Service and Inside Sales Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment

What is Customer Service and Inside Sales Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service and/or sales
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of relevant products and services

What is Customer Service and Inside Sales Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is Customer Service and Inside Sales Representative Experience?

• Previous experience in customer service and/or sales
• Previous experience in a call center or other customer service environment

What is Customer Service and Inside Sales Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Process orders, forms, applications, and requests
• Provide product and service information to customers
• Resolve customer complaints and issues
• Identify and escalate priority issues
• Follow up on customer