Customer Service Rep Specialty - Remote Option
By PNC At Montgomery, AL, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality.
Documents customer interactions and completes service requests to minimize customer effort or additional action.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Representative to join our team in Freeland! You will be responsible for providing excellent customer service to our customers, resolving customer inquiries, and assisting with sales and order processing. If you are a motivated individual with a passion for customer service, this could be the perfect job for you!

What is Customer Service Rep Freeland Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Customer Service Rep Freeland Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Rep Freeland Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Rep Freeland Experience?

• Previous customer service experience
• Experience in a call center environment

What is Customer Service Rep Freeland Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and inquiries in a timely manner
• Provide accurate information about products and services
• Update customer accounts and records
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction