Customer Service Client Representative Jobs in Missouri
Remote Client Service Representative
By Norton & Associates Inc.
At Texas, United States
Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Client Representative to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing helpful information. If you have a passion for helping others and a commitment to providing excellent customer service, this could be the perfect job for you!
Overview Customer Service Client Representative is a customer service professional who provides customer service to clients. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They may also be responsible for providing product information, processing orders, and handling customer accounts. Detailed Job Description Customer Service Client Representatives are responsible for providing customer service to clients. This includes responding to customer inquiries, resolving customer complaints, providing product information, processing orders, and handling customer accounts. They must be able to effectively communicate with customers and provide them with the best possible customer service experience. They must also be able to work in a fast-paced environment and handle multiple tasks at once. Job Skills Required• Excellent customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a team environment
• Ability to work independently
• Ability to work under pressure
• Ability to handle difficult customer situations
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
• Experience handling customer inquiries and complaints
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide product information and process orders
• Handle customer accounts
• Resolve customer complaints
• Provide customer support
• Maintain customer records
• Follow up with customers to ensure satisfaction
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