Email / Chat Customer Service - Full Time
By Foot Locker Corporate Services, Inc. At , Wausau, 54401 $15.50 an hour
Efficiently entering customer information and call notes into the order management system
Proficient computer navigation skills including ability to multi-task
High-level grammar and writing abilities
Documenting and handling all in-store customer service issues including responding to legal concerns
Accurately completing appropriate follow up actions for order and service resolution
Speaking with customers directly over the phone to resolve issues or concerns as needed