Customer Service Billing Jobs in Pennsylvania
Manager, Billing & Service Comms
By Comcast
At , Philadelphia, 19103
Are you looking for a customer service role that will challenge and reward you? Join our team and help us provide exceptional billing services to our customers! We offer a competitive salary, great benefits, and a friendly work environment. Come join us and make a difference!
What is Customer Service Billing Skill Requirements?
• Excellent customer service skills
• Knowledge of billing and invoicing procedures
• Ability to work with a variety of computer software programs
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Attention to detail
What is Customer Service Billing Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Previous billing and invoicing experience
What is Customer Service Billing Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of billing and invoicing procedures
• Knowledge of relevant computer software
What is Customer Service Billing Experience?
• Previous customer service experience
• Previous billing and invoicing experience
What is Customer Service Billing Responsibilities?
• Respond to customer inquiries and complaints in a timely manner
• Process customer orders and invoices accurately and efficiently
• Resolve customer billing disputes
• Maintain customer records and accounts
• Provide customer service support to other departments
• Generate reports on customer service activities
• Follow up on customer inquiries and complaints
• Ensure customer satisfaction by providing timely and accurate information
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