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CUSTOMER SERVICE ASSOCIATE TRAINEE Jobs in Kansas

Customer Service Associate Jobs
By Predrcom At Kansas City, KS, United States
Detail-oriented and organized with excellent time management skills.
Strive to exceed client expectations and contribute to a positive client experience.
Strong interpersonal and communication skills, both written and verbal.
Exceptional customer service mindset and problem-solving abilities.
Serve as the primary liaison between our nonprofit clients and our organization.
Collaborate with our marketing team to ensure client objectives are met effectively.

Are you looking for an exciting opportunity to learn and grow in the customer service field? We are looking for a Customer Service Associate Trainee to join our team and help us provide exceptional customer service to our clients. As a Trainee, you will be responsible for learning the ins and outs of our customer service processes and developing your skills to become a successful Customer Service Associate. If you are passionate about customer service and have a desire to learn and grow, this is the perfect job for you!

A Customer Service Associate Trainee is responsible for providing excellent customer service to customers. They are expected to answer customer inquiries, resolve customer issues, and provide helpful information.

What is CUSTOMER SERVICE ASSOCIATE TRAINEE Skills Required?

• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is CUSTOMER SERVICE ASSOCIATE TRAINEE Qualifications?

• High school diploma or equivalent
• Previous customer service experience is preferred
• Ability to work independently and as part of a team

What is CUSTOMER SERVICE ASSOCIATE TRAINEE Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant laws and regulations

What is CUSTOMER SERVICE ASSOCIATE TRAINEE Experience?

• Previous customer service experience is preferred

What is CUSTOMER SERVICE ASSOCIATE TRAINEE Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and professional manner
• Provide helpful information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management