Customer Service Agent Full Time Jobs in Florida

Efficiently entering customer information and call notes into the order management system

Proficient computer navigation skills including ability to multi-task

High-level grammar and writing abilities

Documenting and handling all in-store customer service issues including responding to legal concerns

Accurately completing appropriate follow up actions for order and service resolution

Speaking with customers directly over the phone to resolve issues or concerns as needed

Superior organizational, time management, and prioritization skills

Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies

Suggest areas of improvement to management staff to increase consumer and client satisfaction

Entry Level Customer Service Manager Responsibilities:

Entry Level Customer Service Manager Qualifications:

1-2 years of experience in a client or customer-facing position

Permanent schedules with a weekend requirement

6 months of previous call center experience and customer service experience

Data entry, key stroke accuracy

Competitive compensation - base salary + incentives - $11-$15/hr.

Flexible pay: direct deposit with daily and weekly options

Ability to multitask and toggle between multiple screens/systems

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments.

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.

Uses organizational skills to perform multiple tasks within a limited time period.

Bilingual language skills required in some locations

Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements

Superior organizational, time management, and prioritization skills

Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies

Suggest areas of improvement to management staff to increase consumer and client satisfaction

Entry Level Customer Service Manager Responsibilities:

Entry Level Customer Service Manager Qualifications:

1-2 years of experience in a client or customer-facing position

Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact

Minimum Qualifications- Education & Prior Job Experience

Reasonable accommodations may be made for qualifying individuals with disabilities

Bilingual language skills required in some locations

Prior customer hospitality experience strongly preferred

Prior travel industry experience preferred