Customer Service Administrative Associate
By Dawson At Columbus, Ohio Metropolitan Area, United States

Customer Service Associate First, this is not a call center position. This is an international company located minutes from Easton that makes products used in the fashion industry. They are ...

Are you looking for an exciting opportunity to use your customer service and administrative skills in a fast-paced environment? We are looking for an enthusiastic individual to join our team and provide outstanding customer service and administrative support. If you have excellent communication skills, a positive attitude, and a passion for helping others, this could be the perfect job for you!

Overview:

The Customer Service and Administrative Position is responsible for providing customer service and administrative support to customers and other departments. This position requires excellent customer service skills, strong organizational and communication skills, and the ability to multitask.

Detailed Job Description:

The Customer Service and Administrative Position is responsible for providing customer service and administrative support to customers and other departments. This position requires excellent customer service skills, strong organizational and communication skills, and the ability to multitask. Responsibilities include, but are not limited to, answering customer inquiries, responding to customer complaints, processing orders, maintaining customer records, and providing administrative support to other departments.

What is Customer Service And Administrative Position Job Skills Required?

• Excellent customer service skills
• Strong organizational and communication skills
• Ability to multitask
• Proficiency in Microsoft Office
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to handle customer complaints

What is Customer Service And Administrative Position Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to handle customer complaints

What is Customer Service And Administrative Position Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office
• Knowledge of administrative procedures

What is Customer Service And Administrative Position Job Experience?

• Previous customer service experience
• Previous administrative experience

What is Customer Service And Administrative Position Job Responsibilities?

• Answer customer inquiries
• Respond to customer complaints
• Process orders
• Maintain customer records
• Provide administrative support to other departments
• Handle customer complaints
• Follow up with customers to ensure satisfaction