Customer Satisfaction And Strategic Project Specialist Jobs in Florida

5+ years of supervisory/management experience preferred

Excellent organizational, prioritization and time-management skills.

Work with leadership to conduct reviews and personal development plans as defined in the Performance Management process.

Collaborate with senior management, and third parties to translate business objectives into data analytics strategic/tactical business and systems development plans.

Manage ad-hoc and special projects as requested by Senior Leadership.

Work with the Voice of the Customer Analyst team to create/update appropriate lexicons and manage the interaction analytics dashboards.