Customer Quality Technician Jobs in Tennessee , Employment

Are you looking for an exciting opportunity to use your quality assurance skills in a customer-focused role? We are looking for a Customer Quality Technician to join our team and help ensure our customers receive the highest quality products. If you have a passion for quality assurance and customer satisfaction, this is the job for you!

Overview Customer Quality Technician is responsible for ensuring that customer products meet quality standards and customer requirements. They work closely with customers to ensure that their products meet their expectations and are delivered on time. They also work with internal teams to ensure that customer requirements are met and that any issues are addressed in a timely manner. Detailed Job Description Customer Quality Technicians are responsible for ensuring that customer products meet quality standards and customer requirements. They work closely with customers to ensure that their products meet their expectations and are delivered on time. They also work with internal teams to ensure that customer requirements are met and that any issues are addressed in a timely manner. They are responsible for conducting quality inspections, testing, and troubleshooting customer products. They also provide technical support and advice to customers regarding product quality and performance. Job Skills Required

• Knowledge of quality assurance processes and techniques

• Knowledge of customer requirements and expectations

• Ability to troubleshoot and diagnose product issues

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills

• Attention to detail and accuracy

• Ability to work in a fast-paced environment

Job Qualifications

• Bachelor’s degree in Quality Assurance, Engineering, or a related field

• Previous experience in a customer service or quality assurance role

• Knowledge of quality assurance processes and techniques

• Knowledge of customer requirements and expectations

• Ability to troubleshoot and diagnose product issues

Job Knowledge

• Knowledge of quality assurance processes and techniques

• Knowledge of customer requirements and expectations

• Knowledge of product testing and troubleshooting

• Knowledge of customer service principles and practices

Job Experience

• Previous experience in a customer service or quality assurance role

• Previous experience in a technical support role

• Previous experience in a product testing or troubleshooting role

Job Responsibilities

• Conduct quality inspections and tests on customer products

• Troubleshoot and diagnose product issues

• Provide technical support and advice to customers

• Ensure customer requirements and expectations are met

• Work with internal teams to ensure customer satisfaction

• Maintain accurate records of customer product quality

• Monitor customer feedback and take appropriate action