Customer Order Management Specialist
By Cummins Inc. At , Nashville, 37230
0-2 years customer order management; customer-facing; supply chain/logistics; international trade experience preferred.
Responsible for supervisory duties including recruiting, interviewing and hiring new candidates as well as performance management process.
Acts as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure.
Knowledge of internal quality audit processes.
Continuously demonstrates customer support excellence (compassion, empathy, support) in all communications and interactions.
Building strong customer relationships and delivering customer-centric solutions.
Customer Specialist Jobs
By DRIVE Point of Sale At , Kingston, 12401, Ny $17 - $20 an hour
Work Location: Hybrid remote in Kingston, NY 12401
Kingston, NY 12401: Reliably commute or planning to relocate before starting work (Required)
Pay: $17.00 - $20.00 per hour

Are you looking for an exciting opportunity to use your customer service skills? We are looking for a Customer Order Specialist to join our team! You will be responsible for managing customer orders, ensuring accuracy, and providing excellent customer service. If you have a passion for helping customers and are looking for a rewarding career, this is the job for you!

A Customer Order Specialist is responsible for processing customer orders and ensuring that they are fulfilled in a timely and accurate manner. They must have excellent customer service skills, be able to multitask, and have a good understanding of the company’s products and services.

What is Customer Order Specialist Skills Required?

• Excellent customer service skills
• Ability to multitask
• Good organizational skills
• Attention to detail
• Knowledge of company products and services
• Ability to work in a fast-paced environment

What is Customer Order Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or order processing
• Knowledge of Microsoft Office Suite

What is Customer Order Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of order processing systems
• Knowledge of company products and services

What is Customer Order Specialist Experience?

• Previous experience in customer service or order processing
• Experience in a fast-paced environment

What is Customer Order Specialist Responsibilities?

• Process customer orders in a timely and accurate manner
• Answer customer inquiries and provide information about products and services
• Resolve customer complaints and issues
• Monitor customer orders and ensure timely delivery
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with orders