Customer Operations Assistant Jobs

Proven working experience with Fortinet product line including FortiGate and FortiManager

Current or expired NSE 4 or NSE 5 or higher Fortinet certification or equivalent experience

Strong analytical thinking and problem-solving skills.

Strong teamwork and communication skills.

Ability to manage multiple tasks/priorities and act quickly in a fast-paced environment.

Ability to work and thrive in a fully remote workspace.

Familiarity with JIRA Service Management, Airtable, Salesforce, Notion, Zapier, Loom, and Asana

Range: min $50,000 - max $56,000 per year contingent on experience & qualifications.

Using our JIRA ticketing system to address and manage requests from fellows, alumni, and internal teams

Experience or familiarity with Google Suite & Slack

Background in Customer Experience or Customer Support

Experience working in an early-stage startup