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Customer Health Care Concierge Jobs in Kansas

Sr. Customer Care Associate, Home Health, Kaneohe
By Adventist Health At , Kaneohe, 96734 $15.09 - $22.62 an hour
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
High School Education/GED or equivalent: Preferred
Two years' relevant experience: Preferred
Performs other job-related duties as assigned.
Provides day-to-day administrative support for the Home Health patients and department.

Are you looking for a job that allows you to make a real difference in people's lives? Become a Customer Health Care Concierge and help people get the care they need! With your help, you can ensure that everyone has access to the best health care possible. Join us and make a difference today!

Overview:

Customer Health Care Concierge is a customer service role that provides personalized assistance to customers in navigating the health care system. The Concierge is responsible for helping customers understand their health care options, providing information about health care services, and helping customers make informed decisions about their health care.

Detailed Job Description:

The Customer Health Care Concierge is responsible for providing personalized assistance to customers in navigating the health care system. The Concierge will provide customers with information about health care services, help them understand their health care options, and assist them in making informed decisions about their health care. The Concierge will also be responsible for responding to customer inquiries, providing customer service, and resolving customer issues.

What is Customer Health Care Concierge Job Skills Required?

• Excellent customer service skills
• Knowledge of health care services and options
• Ability to communicate effectively with customers
• Ability to problem solve and troubleshoot customer issues
• Ability to work independently and as part of a team
• Proficiency in using computer software and databases

What is Customer Health Care Concierge Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of health care services and options
• Ability to communicate effectively with customers
• Ability to problem solve and troubleshoot customer issues
• Ability to work independently and as part of a team
• Proficiency in using computer software and databases

What is Customer Health Care Concierge Job Knowledge?

• Knowledge of health care services and options
• Knowledge of customer service principles and practices
• Knowledge of health care regulations and laws
• Knowledge of medical terminology

What is Customer Health Care Concierge Job Experience?

• Previous customer service experience
• Previous experience working in a health care setting

What is Customer Health Care Concierge Job Responsibilities?

• Respond to customer inquiries and provide customer service
• Provide customers with information about health care services and options
• Assist customers in making informed decisions about their health care
• Resolve customer issues and troubleshoot problems
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction