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Customer Happiness Specialist Jobs

Director, Martech - Customer Happiness
By Athletic Greens At United States
Experience translating business requirements into technical requirements.
8-10+ years of experience in Customer Experience, including a heavy Customer Service component.
Experience utilizing Gladly or other similar customer service platforms.
Experience utilizing SMS as a Customer Service communication channel with demonstrated examples of driving innovative experiences in this medium.
Experience working cross-functionally and ability to effectively communicate with a wide range of stakeholders across functions and levels.
Strong analytical skills and a very structured approach.
Customer Happiness Specialist, Level 1
By MyFitnessPal At Austin, TX, United States
Address tech support and other customer concerns via email, social media posts, and app store reviews
Collect and communicate user requests to help shape the future of MyFitnessPal
Escalate trending issues to engineering and product teams to ensure technical issues are promptly resolved
Provide feedback to peers and supervisors to promote a positive work culture
Collaborate with your team to ensure team goals are met daily
Live our core values in all you do:
Customer Happiness Associate Jobs
By Sugardoh At United States
Location: Remote, Austin, TX -Preferred
Manage day-to-day aspects of community-oriented programs like influencer programs.
Excellent verbal and written communication skills to craft engaging content and to interact with customers.
Strong problem-solving skills and a customer-first mindset.
Brainstorm with the marketing team to conceptualize and execute engaging campaigns for customer retention.
Ability to foster social media communities.
Customer Happiness Hero Jobs
By Hello Innovation At Detroit, MI, United States
Top of market pay. Along with a full benefits package including health, dental and 401k.
Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world’s top talent.
No babysitter required. You’re the ambitious, “roll up your sleeves” type that’s ready to get the job done.
You’re a modern-day MacGyver. You’ve never met a problem that couldn’t be solved.
You’re ready for anything that comes your way. You’re comfortable with a little chaos and are always up for the challenge.
You get it right, down to the last detail. You believe the difference between mediocrity and excellence is attention to detail.
Customer Happiness Specialist Jobs
By La-Z-Boy Incorporated At California, United States
Displays expert knowledge on the full Joybird catalog and provides style advice and product recommendations to suit a customer’s unique needs.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
You have 1-2 years of call center experience
Shares valuable insights with our product, marketing and technology teams regarding customer needs and feedback.
You clearly walk the customer through the resolution and set expectations for delivery.
Resilient – The ability to quickly move past challenging interactions with customers.

Are you passionate about helping customers? We are looking for a Customer Happiness Specialist to join our team and provide exceptional customer service! If you have a knack for problem-solving and a commitment to customer satisfaction, this could be the perfect job for you!

Overview:

A Customer Happiness Specialist is responsible for providing excellent customer service and ensuring customer satisfaction. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues.

Detailed Job Description:

The Customer Happiness Specialist is responsible for providing excellent customer service and ensuring customer satisfaction. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues. They must be able to effectively communicate with customers and provide solutions to their problems. They must also be able to identify customer needs and provide appropriate solutions.

What is Customer Happiness Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Proficiency in Microsoft Office Suite

What is Customer Happiness Specialist Job Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Proficiency in Microsoft Office Suite

What is Customer Happiness Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service processes and procedures
• Knowledge of customer service policies and regulations

What is Customer Happiness Specialist Job Experience?

• Previous experience in customer service or related field
• Experience in customer service software, databases, and tools
• Experience in customer service best practices
• Experience in customer service processes and procedures
• Experience in customer service policies and regulations

What is Customer Happiness Specialist Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Identify customer needs and provide appropriate solutions
• Provide assistance with product and service issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with customer service training and development