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Customer Happiness Associate Jobs in Missouri

Customer Happiness Specialist Jobs
By La-Z-Boy Incorporated At California, United States
Displays expert knowledge on the full Joybird catalog and provides style advice and product recommendations to suit a customer’s unique needs.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
You have 1-2 years of call center experience
Shares valuable insights with our product, marketing and technology teams regarding customer needs and feedback.
You clearly walk the customer through the resolution and set expectations for delivery.
Resilient – The ability to quickly move past challenging interactions with customers.

Are you passionate about helping others? Do you have a knack for problem-solving? We are looking for a Customer Happiness Associate to join our team and provide exceptional customer service!

Overview Customer Happiness Associate is a customer service role that focuses on providing excellent customer service and creating a positive customer experience. The associate is responsible for responding to customer inquiries, resolving customer issues, and providing customer support. Detailed Job Description The Customer Happiness Associate is responsible for providing excellent customer service and creating a positive customer experience. The associate is responsible for responding to customer inquiries, resolving customer issues, and providing customer support. The associate must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. The associate must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to multi-task
• Ability to problem solve
• Knowledge of customer service software
• Knowledge of customer service processes
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service processes
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience with customer service software
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer issues and provide solutions
• Provide customer support
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management