Complaints Handling Management Specialist
By MillenniumSoft Inc At San Antonio, TX, United States
KSA Requirements (Knowledge, Skills, And Abilities)
Excellent time management and multitasking skills
Provide training to personnel involved in overall complaint process as directed by management.
Provide feedback to management for compliant process improvement opportunities (e.g., complaints systems, final letters, escalations process, etc...)
Provide training to peers as requested by management.
Raise any escalated customer concerns to the next level of management.

Are you looking for a job that will challenge you to think on your feet and provide excellent customer service? Look no further! We are looking for a Customer Handling professional to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are a motivated individual with excellent communication skills, this could be the perfect job for you!

Customer Handling is a job that involves providing customer service and support to customers. It involves responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information. Customer Handling jobs require excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations. To become a Customer Handling professional, you should have a high school diploma or equivalent, as well as experience in customer service. You should also have strong computer skills and be familiar with customer service software. Additionally, you should have excellent communication and interpersonal skills, as well as the ability to remain calm and professional in difficult situations. To improve your skills, you should take customer service courses and practice customer service techniques.