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Customer Experience Supervisor Jobs

Entertainment Experience Supervisor (Remote)
By Carnival Cruise Line At United States
Liaise with the Creative Development team on new experience events and manage communication to the Experience team
Manage long voyage offerings, destination specific activities, and month-long observances and celebrations
Partner with the Entertainment Experience Specialist to improve and add to the current library of shipboard offerings
Research potential vendors and partnerships to support enhancements and optimization of Karaoke, Trivia, and other ongoing Entertainment Experience programs
Provide fresh ideas and solutions to current entertainment offerings and challenges
Experience developing events and generating revenue
Supervisor, Customer Operations - Preplanning
By CUNA Mutual Group At , Remote $67,600 - $101,400 a year
Minimum of 3 years of Customer Service Experience
Minimum of 1 year in a leadership / supervisory experience in a related field
Solid computer skills required, including Word, Excel and Lotus Notes / Outlook.
Excellent verbal and written communications skills
Well developed interpersonal skills promoting team participation with assigned staff.
Strong knowledge of life insurance administration and familiarity with preplanning products preferred
Operations Supervisor - Customer Service/Patient Billing Experience
By Children's Hospital Colorado At , Aurora, Co $60,268 - $90,402 a year
Monitor self-pay AR and escalate accounts to management as necessary.
Develops clear goals and objectives for performance management and effectively communicates accountability.
Mental and Emotional Requirements: Manages stress appropriately
Education: High School diploma or equivalent.
Experience: Minimum of two (2) years previous relevant experience in a health care setting.
Partner across departments to ensure a seamless patient experience across the revenue cycle,

Are you looking for a challenging and rewarding role in customer experience? We are looking for an experienced Customer Experience Supervisor to join our team and help us create an exceptional customer experience. You will be responsible for leading a team of customer service representatives, ensuring customer satisfaction, and developing strategies to improve customer experience. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect job for you!

What is Customer Experience Supervisor Skill Requirements?

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to use customer service software
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Supervisor Qualifications?

• Bachelor’s degree in business administration, marketing, or related field
• At least 3 years of experience in customer service or related field
• Certification in customer service or related field

What is Customer Experience Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Experience Supervisor Experience?

• At least 3 years of experience in customer service or related field
• Experience in customer service software
• Experience in customer service policies and procedures
• Experience in customer service training

What is Customer Experience Supervisor Responsibilities?

• Monitor customer service activities and provide feedback
• Respond to customer inquiries and complaints
• Develop customer service policies and procedures
• Train customer service staff
• Monitor customer service performance
• Analyze customer feedback and develop