Sales Experience Manager - The Mansion
By Cartier At New York, NY, United States
Skilled in all aspects of performance management and managing a myriad of people situations for optimal performance
Communicate regularly on Maison strategies and knowledge, boutique targets, client experience best practices, local/global competitive landscape, and industry news
Skilled with leading face to face VIP experiences and client interactions
7 to 10 years of management, especially in luxury retail or hospitality
MS Office experience required; SAP knowledge preferred
Comfortable developing and leading Assistant Managers and driving their development and career journeys

Are you looking for a job that combines customer experience and sales? Look no further! We are looking for a Customer Experience Sales Guide to join our team and help us create an exceptional customer experience. As a Customer Experience Sales Guide, you will be responsible for providing personalized customer service, building relationships with customers, and helping them find the perfect product for their needs. If you have a passion for customer service and sales, this is the perfect job for you!

What is Customer Experience Sales Guide Skill Requirements?

• Excellent customer service skills
• Knowledge of sales techniques and strategies
• Ability to build relationships with customers
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task
• Proficiency in Microsoft Office

What is Customer Experience Sales Guide Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in sales or customer service
• Knowledge of customer relationship management (CRM) software

What is Customer Experience Sales Guide Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product and service offerings
• Knowledge of customer segmentation and targeting

What is Customer Experience Sales Guide Experience?

• Previous experience in sales or customer service
• Previous experience in a customer-facing role
• Previous experience in a customer service environment

What is Customer Experience Sales Guide Responsibilities?

• Provide excellent customer service to customers
• Develop and maintain relationships with customers
• Identify customer needs and provide solutions
• Assist customers with product and service inquiries
• Follow up with customers to ensure satisfaction
• Generate sales leads and close sales
• Track customer interactions and update customer records
• Monitor customer feedback and