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Customer Delivery Manager Jobs in New York

Delivery Manager Jobs
By G.Digital At New York City Metropolitan Area, United States
• 3+ years of experience working as a Delivery Manager/ Project Manager/ Scrum Master
• Experience working in Agile environments
• Experience working at a Fintech
• Experience working at a fast paced start-up
What’s on offer to you?
• L&D budget - paid for qualifications, training
Delivery Manager [Remote] Jobs
By Braintrust At New York, NY, United States
Minimum of 6-8 years delivery management experience with enterprise SaaS solutions
LOCATION: Remote - United States
Experience leading engagements with substantial exposure and involvement with data science, cloud infrastructure, solution architecture, application development, and data engineering
Leadership experience, the ability to enforce good project governance and promote delivery excellence
Excellent presentation, written, communication with keen attention to detail, and interpersonal skills
Collaborate with customers to craft compelling use cases that drive business value, translate use cases into requirements and
Delivery Manager Jobs
By American Nexus Trading Inc (AMNEXT) At New York, NY, United States
Strong technical skills and experience with modern software development methodologies, tools, and frameworks.
Role: Delivery Manager / Sr. Project Manager
10+ years of experience in software engineering, with at least 5 years in a leadership role.
Excellent leadership, communication, and interpersonal skills.
Ability to manage and prioritize multiple projects and initiatives.
Passion for building high-quality products and delivering exceptional customer experiences
Manager- Customer Metrics Jobs
By MetLife At New York, NY, United States
Management and production of NPS insights providing technical direction on research design (e.g., questionnaire building, sample design, etc.)
Manages customer data collection, data management and supports data quality and data governance activities.
Strong organizational skills with an ability to effectively manage competing priorities
Essential Business Experience and Technical Skills:
Manages the relationship with the selected external research partners.
Bachelor’s degree in the field of business administration, marketing, with statistical / mathematical knowledge.
Techinical Delivery Manager Jobs
By Wissen IT Group At New York, NY, United States
Highlight and plan upskilling requirements for the project/program team while handling risks related to technical delivery.
Efficiency with Project Management tools like JIRA, Excel, Office Project, Asana, and Lucid charts.
Familiarity with ServiceNow and Web content management.
-Make sure Product & Engineering are aware of blockers, bug status, and releases.
Planning & collaboration across different app teams to handle technical dependencies of the solution.
Planning for maintenance and updating of multiple environments, like Dev, QA, Stage and Production.

Are you an experienced Customer Delivery Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team and help us deliver exceptional customer service. You will be responsible for managing customer delivery operations, ensuring customer satisfaction, and developing strategies to improve customer service. If you have a passion for customer service and are looking for an exciting opportunity, this could be the perfect job for you!

Overview The Customer Delivery Manager is responsible for ensuring that customer orders are delivered on time and in accordance with customer expectations. This role requires excellent customer service skills, strong organizational and problem-solving skills, and the ability to manage multiple projects and tasks simultaneously. The Customer Delivery Manager is also responsible for developing and maintaining relationships with customers and vendors, as well as ensuring that customer orders are fulfilled in a timely and cost-effective manner. Detailed Job Description The Customer Delivery Manager is responsible for managing the delivery of customer orders. This includes overseeing the order fulfillment process, ensuring that customer orders are delivered on time and in accordance with customer expectations, and resolving any customer service issues that may arise. The Customer Delivery Manager is also responsible for developing and maintaining relationships with customers and vendors, as well as ensuring that customer orders are fulfilled in a timely and cost-effective manner. Job Skills Required
• Excellent customer service skills
• Strong organizational and problem-solving skills
• Ability to manage multiple projects and tasks simultaneously
• Ability to develop and maintain relationships with customers and vendors
• Knowledge of order fulfillment processes
• Knowledge of customer service best practices
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in business, supply chain management, or related field
• 3+ years of experience in customer service or order fulfillment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of order fulfillment processes
• Knowledge of supply chain management
• Knowledge of inventory management
Job Experience
• 3+ years of experience in customer service or order fulfillment
• Experience in developing and maintaining relationships with customers and vendors
• Experience in resolving customer service issues
Job Responsibilities
• Manage the delivery of customer orders
• Ensure that customer orders are delivered on time and in accordance with customer expectations
• Develop and maintain relationships with customers and vendors
• Ensure that customer orders are fulfilled in a timely and cost-effective manner
• Resolve customer service issues
• Monitor order fulfillment process
• Monitor inventory levels and order supplies as needed
• Prepare reports on customer orders and delivery performance