Customer Operations Coordinator Jobs
By Signant Health At Pennsylvania, United States
Accurate data entry and computer skills (Excel/Outlook a must)
Manage Sales Orders to ensure accurate creation and clarity of information for teams within the configuration center
Liaise with Client Services and external service providers to manage and communicate any shipment delays
Experience of fast paced customer services environment.
Excellent written and verbal communication skills.
Excellent organization skills with the ability to prioritize.

Are you looking for an exciting opportunity to use your customer service skills and make a difference? We are looking for a Customer Coordinator to join our team and help us provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and want to be part of a growing team, this is the job for you!

Overview Customer Coordinators are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer support. They also coordinate customer orders, track shipments, and provide customer feedback. Detailed Job Description Customer Coordinators are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer support. They also coordinate customer orders, track shipments, and provide customer feedback. They must be able to communicate effectively with customers, both verbally and in writing. They must be able to handle multiple tasks and prioritize them effectively. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of order processing and tracking systems
• Knowledge of customer feedback systems
• Knowledge of Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of order processing and tracking systems
• Knowledge of customer feedback systems
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of order processing and tracking systems
• Knowledge of customer feedback systems
• Knowledge of Microsoft Office Suite
Job Experience
• Previous customer service experience
• Experience with customer service software
• Experience with order processing and tracking systems
• Experience with customer feedback systems
• Experience with Microsoft Office Suite
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Coordinate customer orders and track shipments
• Provide customer feedback
• Communicate effectively with customers, both verbally and in writing
• Handle multiple tasks and prioritize them effectively
• Work independently and as part of a team