Customer Care Representative Temporary
By Exelon Corporation At , Salisbury, 21801
Greeting customers and establishing rapport;
Showing empathy with customers concerns/situation;
Listening to, acknowledging, asking questions, and responding to customer questions and objections to understand their needs or issues;
Communicating information in terms that are understandable to the customer;
Determining a course of action, and taking action, to resolve customer issues/objections; and,
Informing customers of the action(s) taken and ensuring they understand those actions.

Are you looking for a temporary job that will give you the opportunity to make a difference in the lives of customers? We are looking for a Customer Care Representative to join our team and provide exceptional customer service. You will be the first point of contact for customers, providing support and guidance to ensure their satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview A Customer Care Representative Temporary is a customer service professional who provides assistance to customers and helps them resolve their issues. They are responsible for responding to customer inquiries, providing information, and helping customers with their orders. Detailed Job Description A Customer Care Representative Temporary is responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, providing information, and helping customers with their orders. They must be able to handle customer complaints and provide solutions. They must also be able to provide accurate and timely information to customers. Job Skills Required
• Excellent customer service skills
• Good communication skills
• Ability to handle customer complaints
• Ability to provide accurate and timely information
• Knowledge of customer service processes
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service processes
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service processes
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service regulations
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment
Job Responsibilities
• Respond to customer inquiries
• Provide information to customers
• Help customers with their orders
• Handle customer complaints
• Provide solutions to customer issues
• Provide accurate and timely information to customers
• Follow customer service processes
• Maintain customer service records