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Customer Care Associate Jobs in Oregon

Customer Care Associate I (Virtual)
By University of Phoenix At , Phoenix, 85004 $33,300 a year
Proficient time management skills and a strong attention to detail while handling many different, complex, and critical processes simultaneously
Proficient interpersonal and communication skills to explain technical information to customers, stakeholders, VA representatives, students, and case managers
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE
One (1) year of customer service or other applicable experience
Good oral, written and interpersonal communication and customer service soft skills to maintain a positive and helpful attitude with customers
Working knowledge of personal software packages and communication equipment to perform general administrative functions
Associate Customer Care Coordinator: Aso (Remote)
By Providence Health Plan At , , Or
Provide detailed benefit quotes, eligibility and premium information on a broad portfolio of products
Utilize knowledge of complex custom networksand resolve customer issues and concerns
Experience working in an office setting
Experience working in a health care office setting
Call center customer service experience
Required qualifications for this position include:

Do you want to be part of a team that provides exceptional customer service? We are looking for a Customer Care Associate to join our team and help us provide our customers with the best possible experience. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Experience?

• Previous customer service experience
• Experience in a call center environment

What is Customer Care Associate Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Document customer interactions in the customer service database
• Follow up with customers to ensure their issues are resolved
• Maintain customer service standards
• Assist in other customer service related tasks as needed